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BBM Innovation Group

Privacy Policy

Effective Date: 2025/08/01

At BBM Innovation Group (“BBM”, “we”, “our”, or “us”), accessible from https://www.bbmworx.co.za, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data protection laws.


1. Information We Collect

We may collect and process the following types of personal information:

  • Name and surname

  • Contact information (email address, phone number)

  • Delivery/billing address (if applicable)

  • Business or organisation name (if provided)

  • User-submitted content (e.g. contact form messages, emails)

  • Technical data (IP address, browser type, operating system, referring pages)


2. How We Use Your Information

We use your personal data to:

  • Respond to inquiries and customer support requests

  • Process and deliver orders

  • Improve our website and services

  • Communicate marketing or promotional information (only with your consent)

  • Comply with legal obligations


3. Cookies

Our website may use cookies to enhance user experience and track website usage. You can choose to disable cookies in your browser settings, but this may affect some site functionality.


4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers assisting us with operations (e.g. hosting, payment processing)

  • Legal authorities, if required by law

  • Partners involved in fulfilling your order or inquiry (e.g. couriers)


5. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, misuse, or loss.


6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Correct or update your data

  • Request deletion of your information

  • Withdraw consent for marketing communication

  • Lodge a complaint with the Information Regulator of South Africa


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


9. Contact Us

If you have any questions or wish to exercise your rights, please contact us at:

📧 Email: info@bbmworx.co.za
📞 Phone: 078 411 8566 / 067 094 9964
🌐 Website: www.bbmworx.co.za